The Princeton Review takes your privacy seriously. This
Privacy Policy applies to all of our customers, whether you buy our services
or products online or offline. It also applies to visitors to our free websites.
The Princeton Review takes strong measures to protect your privacy. First, we
only ask you to provide information that we need in order to deliver the service
you have requested. Second, we don't share the information you have given us
without your permission to do so.
OVERALL
Services that Require
Personal Information
We will request personally identifiable information from you when you purchase
some of our products, including online and offline courses, and when using some
of our Web-based services. We will request information that we need in order
for you to participate in the service (things like your name and address, for
example) or pay for the service (credit card information, for example).
The Princeton Review offers several opportunities to
receive products or information on- and off-line, either directly from us or
from our partners. You indicate your wish to receive this information by checking
a box on a form; unless you ask for it, nothing will be sent to you and nothing
will be shared with third parties.
To fulfill these requests we often need more information
from you than when you only purchase a product or service from us. Records of
these transactions will be kept for customer service purposes only. The additional
information we ask for will vary depending on what it is you're requesting,
but generally includes your mailing address, year of graduation, and, in the
case of requests passed on to colleges, information that you choose to provide
regarding your academic and extracurricular activities and interests. This information,
which does NOT include personally identifiable information, is then passed on
to the third party to fulfill your request; they may have their own privacy
policies that differ from ours.
We will not share your personally identifiable information
with any third party, unless we need to in order to provide you the service
you have purchased or you give us permission to share.
We may track data on our customers in aggregate form.
Such aggregated data does not uniquely identify you. We may share this aggregated
data with others.
Schools
We work with schools and institutions to provide programs such as test preparation
and college counseling. Your school, district, or state may arrange for you
to participate in these programs and may purchase products on your behalf. We
may share personally identifiable information that you provide to us through
your participation in these school programs with your school, district, state
department of education, and your parents.
COPPA Compliance
The Princeton Review is in complete accordance with the Children's Online Privacy
Protection Act of 1998. Except for K-12 students who participate in our Homeroom
or ECOS product, we do not accept personally identifiable information online
from children under the age of 13. (For more information on Homeroom or ECOS,
please see below.) If we become aware that our records contain such information,
we will delete it.
LIVE COURSES
Subscriptions
Many of our course students are given supplemental materials to help them prepare
for their test. For example, if you become a student of The Princeton Review,
we may provide you with magazine and/or newspaper subscriptions,* at no additional
charge, as an additional benefit. If you would rather not receive supplemental
materials, you will need to contact us and ask us to remove your name from our
supplemental materials lists. Offline course students should contact your local
office. Online students should email support.online@mail.review.com or call
888.755.7737.
* For classes sold directly to students or their parents:
TIME: All SAT, ACT, GRE, GMAT, LSAT and MCAT classroom, tutoring and online
course students for six months (students in school-based courses are not eligible
for this offer)
The Wall Street Journal: All GMAT, GRE, MCAT and LSAT classroom, tutoring and
online course students for one year
ON THE INTERNET
Anonymous Areas
Some areas of our websites are accessible without registration of any kind.
This is true of many of the basic content areas. Other areas require registration.
Services that Require
Registration
Some of our most useful services are personalized: different visitors get different
results based on information they provide. Examples include but are not limited
to Homeroom, Advanced School Search, Online Tests, Online Course Demos, School
Match, the Tuition Cost Calculator, and any surveys or contests in which you
may choose to participate. Registration for these services is required to facilitate
customization of your individual results.
In addition to providing personalized results, registration
is important for sending you specific information related to your service, and
for allowing you to access stored information, and in the event that you opt-in,
provide third party access to you.
How are cookies used?
We also use a software technology called "cookies" to create a personalized
Web experience.
Cookies cannot be used to find your name, e-mail address, or anything that is
uniquely identifying about you unless you provide that information. We use cookies
for those applications to which we referred earlier that require us to keep
track of information to customize results. If you don't have your browser set
to accept cookies, certain areas of PrincetonReview.com, ECOS, and Homeroom.com
will not function. We also allow you to choose to use a cookie to save your
username and password so that you do not have to log in to the website each
time you visit. We do not recommend this in multi-user environments such as
school computer labs.
Partner Privacy Policies
When you click on links and/or ad banners that take you to third-party websites,
you will be subject to the third parties' privacy policies. While we support
the protection of privacy on the Internet, The Princeton Review cannot be responsible
for the actions of third parties. We encourage you to read the posted privacy
statement whenever interacting with any website you visit. Homeroom.com and
ECOS do not display third party banner ads on the site, although there may be
resource links to third party content.
Passive Collection of
Data
Like most sites, we maintain logs of site usage in order to evaluate our visitors'
interest level in areas of the website, which and how many pages they look at,
how long they stay on the site, and what Web browsers are used. This data is
tracked in aggregate form, not at an individual user level, and is not uniquely
identifying. The aggregate level data may be shared with 3rd parties and the
public.
Cautions
Please note, if you do not logout once registered for services that require
registration, your personal information could be viewed by other users with
access to your computer.
Please note, if you choose to participate in our online
discussion forums, your posts will be publicly accessible, as will the username
and e-mail address you use.
Specific Privacy Issues for PrincetonReview.com
Registration:
When registering on PrincetonReview.com you will need to provide an email address
and password. You need to choose a secret password to keep the personal information
you entered on PrincetonReview.com private. In addition, we request your mailing
address for certain services so that we can send you the information you request
via mail, or in the event you opt-in, provide third party access to you.
If a user elects to use our system to inform a friend
or parent/guardian about our site, particularly the Word Du Jour feature or
Lender’s Center, we ask them for the friend's name and email address.
The Princeton Review will automatically send the friend a one-time email inviting
them to visit the site. The Princeton Review stores this information for the
sole purpose of sending this one-time email. The friend may contact The Princeton
Review at webmaster@review.com to request the removal of this information from
our database.
Changing Personal Information
You may unsubscribe to Word du Jour simply by going to the WDJ subscription
page and updating your subscription (if you are not logged in, you will be prompted
to log in first).
If you want to change any of the personal information
that you completed when you registered or opt-out of any of the opt-ins that
you selected, sign-in to your personal My Review and click “Account Profile”.
Online Requests for Products, Services, and Information
We provide information in aggregate about users to schools and lenders:
· Number of users who have visited the school’s
or lender’s page on our website
· Number of users who have clicked on an external link to the school’s
or lender’s website
· Number of users who have sent an instant inquiry from the school’s
or lender’s profile page
· Number of users who have listed the school in their favorite schools
area.
· Number of users who have opened the school’s or lender’s
application
· Number of users who have submitted the school’s or lender’s
application
Internally, we track users who have taken the above
actions on the PrincetonReview.com website. If you have opted in to be contacted
by a 3rd party, then the actions above could be used by us to direct targeted
e-mail to you. Our colleges, universities and lenders use a Princeton Review
internal e-mailing system to send information that may be of interest to you,
only if you have opted in. These 3rd parties do not receive personally identifiable
information, like your name or email address. However, if you respond to an
e-mail from a college, university or lender, then your response will provide
them with personal information about you. To opt-out of any online service on
PrincetonReview.com, simply sign-in to your personal My Review and click “Account
Profile” and opt-out of any service you wish.
Clear Gifs (Web Beacons/Web
Bugs)
Doubleclick, the company that serves our banner advertisements for PrincetonReview.com,
uses a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs),
that helps inform them about what content is active. Clear gifs are tiny graphics
with a unique identifier, similar in function to cookies, and are used to track
the online movements of Web user. Clear gifs are invisible on the page and very
small, about the size of the period at the end of this sentence.
Clear Gifs can "work with" existing cookies
on a computer if they are both from the same website or advertising company.
That means, for example, that if a person visited "www.companyX.com",
which uses an advertising company's clear gif, the website would read the clear
gif's identifier and the advertising company's cookie ID number, to show the
past online behavior for that computer. The information would then go back to
the advertising company. To learn more about Doubleclick's use of clear gifs,
please go to: www.doubleclick.com.
In addition, we use clear gifs in our HTML-based emails,
to let us know which emails have been opened by the recipients. This allows
us to know how well customers respond to certain communications and the effectiveness
of our marketing campaigns. If you would like to opt-out of these emails, simply
sign-in to your personal My Review and click “Account Profile” and
opt-out of any service you wish.
Specific Privacy Issues for Homeroom.com:
We know that privacy is very important to you, especially
where your children are concerned and we want you to know that we put children's
privacy first. We make you three promises:
· Homeroom is in complete compliance with the
Children's Online Privacy Protection Act of 1998 (COPPA)
· Parents will always have access to all the personal information we
have about their children, including their work at the site.
· We will never share with third parties personal
information that identifies any of the students, without parental authorization.
Complete Compliance with
COPPA:
Homeroom is in complete accordance with the Children's Online Privacy Protection
Act of 1998. For Homeroom, we work with all of our clients to ensure that COPPA
rules are being followed in conjunction with the creation of student accounts.
A printable consent form is built into Homeroom to help teachers secure parental
consent when applicable. Parents will always have access to all personal information
we have about their children, including all their child's work at the site
Parent Access to Homeroom
Homeroom is designed to be a student-appropriate and kid-friendly site. Our
site is highly interactive and designed to provide a different experience for
every user. In order to make this possible, we collect the information and provide
the services listed below.
Students register by giving us their full name and gender,
and they have the option of giving us their e-mail address. They then pick a
password. This information is then combined with the identifying information
we have received from their school and the student's teacher, grade, and subject
matter. This information is only available to us, the student, the student's
school, and the parent. We use this information to provide a personalized interactive
environment for each student and to give the teachers and school, district or
state administrators the information necessary to track each student's progress
and make effective use of Homeroom.
Each student has a unique user name, which is the student's
screen name and the Students are publicly identified at the site only by their
user name.
As a service to its users, Homeroom provides Homeroom
e-mail services within our closed environment. Each of our users-students, parents,
administrators, and teachers is given ability in their Homeroom account to communicate
with another Homeroom user As with all e-mail accounts, children may disclose
personal information about themselves to their Homeroom e-mail correspondents.
All users should practice safe computing, and parents should advise their children
not to give out any personal information without parental consent. Schools and
districts have the ability to disable the Homeroom email system.
Parents have their own Homeroom user accounts. Registration
is similar to that for students, with parents providing their names, address,
gender, and e-mail. Through these accounts they can view and update information
about their children, and send and receive e-mail.
Parents are welcome to review their children's personal
information. They can also change or delete their children's optional personal
information.
NOTE: Homeroom.com reserves the right to terminate service
for a student if a parent wishes to delete information that is necessary to
our operations, such as First Name, Last Name, Grade, and Gender.
We do not condition a child's participation in an activity
on the child's disclosure of more personal information than is reasonably necessary
to participate in that activity.
Sharing of Information:
The privacy of individual user data for school administrators,
teachers, parents, and students is always respected and protected. We will never
disclose, sell, or rent personal information that identifies any of our Homeroom
users without specific authorization to do so. Only the student, the teacher,
the school administration, and the parent(s) have access to this information.
Each school has agreed to maintain the confidentiality of this information.
The Princeton Review retains the right to release aggregate performance information
provided this information is not personally identifiable by district, school
or individual students and teachers.
MISCELLANEOUS
Privacy Certifications
The Princeton Review is a licensee of the TRUSTe Privacy Program. This license
applies to the privacy practices for The Princeton Review website (available
via www.review.com, www.embark.com, and www.PrincetonReview.com).
TRUSTe is an independent, non-profit organization whose
mission is to build users' trust and confidence in the Internet by promoting
the use of fair information practices. Because we want to demonstrate our commitment
to your privacy, hawse have agreed to disclose our information practices and
have our privacy practices for the Princeton Review website reviewed for compliance
by TRUSTe. By displaying the TRUSTe trustmark, The Princeton Review website,
we have agreed to notify you of:
1. What personally identifiable information of yours or third-party personal
identification is collected from you through the website
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection,
use, and distribution of the information
6. The kind of security procedures that are in place
to protect the loss, misuse, or alteration of information under The Princeton
Review’s control
7. How you can correct any inaccuracies in the information
If you have questions or concerns regarding this statement, you should first
contact privacy@review.com. If you do not receive acknowledgment of your inquiry
or your inquiry has not been satisfactorily addressed, you should then contact
TRUSTe. TRUSTe will then serve as a liaison with us to resolve your concerns.
The Princeton Review also participates in the Council
of Better Business Bureaus' BBBOnLine Privacy Program, and complies with all
the BBBOnLine Privacy standards. Further information about this program is available
at www.bbbonline.org.
Notification of Changes
If we make any material changes in our privacy practices,
we will post a prominent notice on our websites notifying users of the change.
In some cases where we post a notice we will also email users, who have opted
to receive communications from us, notifying them of the changes in our privacy
practices.
In any case, if we are going to use your personally
identifiable information in a manner different from that stated at the time
of collection, we will notify you. You will have a choice as to whether or not
we use your information in this different manner. However, if you have opted
out of all communication with The Princeton Review, or deleted/deactivated your
account, then you will not be contacted, nor will your personal information
be used in this new manner.
Other Online Privacy Resources
A number of organizations are very actively involved in educating Internet users
about privacy issues and are pushing for legislation to preserve your online
privacy rights. For more information about data privacy and cookies, you should
check out the Electronic Frontier Foundation, the Electronic Privacy Information
Center, and the Center for Democracy and Technology.
Disclaimer
Though we make every effort to preserve your privacy, we cannot guarantee your
privacy. Further, we may need to disclose personal information when required
by law where we have a good-faith belief that such action is necessary to comply
with a judicial proceeding, a court order or legal process served on us or a
law enforcement request.
Contact Us:
The Princeton Review
2315 Broadway
New York, NY10024
The Princeton Review K12 Services
(includes Homeroom.com)
160 Varick Street
12th Floor
New York, NY 10013
E-mail us at : privacy@princetonreview.com
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